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Duty Free Philippines attains over USD109-M sale in 2023

 

File photo of local products on sale at Luxe Duty Free complex

Duty Free Philippines successfully generated a total sales of USD109.2-M in 2023.

DFP Chief Operating Officer Vicente Pelagio A. Angala said, “We struggled to rise to the occasion but demonstrated our strength and resilience as an organization that can adapt and improve,” as he presented DFP’s accomplishments before the media on February 23, 2024. 

He said that the growth is an increase of 53 percent growth from its USD67.3 million sales in 2022. But he added that the agency need to double the efforts to sustain this momentum to reach its target of USD167-M by the end of 2024.

It's a job well done for COO Vico Angala, here with DOT officers and media representatives. FB post photo

Overseas Filipino workers remain as DFP’s top customers, contributing at least 63 percent in the total 2023 sales, followed by the Chinese (15%), Americans (8%), the Vietnamese (3%), and Malaysians (1%).

Top products such as chocolates and confectionery, liquors, wines, and perfumes remained to be the top sellers, while local products contributed USD3.3 million from the total sales.

With this, DFP has started remitting its contributions of Php 40-M to DOT from revenue earned in 2023.

To further  enhance accessibility to Duty Free goods, the agency has launched its online shopping platform in February, while Duty Free LUXE in Mall of Asia, Pasay City will become more accessible to tourists as it will finally be part of the DOT’s Hop-On Hop-Off itinerary.

The agency also resumed its operations in Bacolod, Kalibo, and Iloilo International Airports, with plans for additional stores at Clark Terminal 2 to cater to the growing number of travelers.

“Thank you to all our loyal customers, our modern day heroes, the OFWs, balikbayans,  and their families for their love for pasalubong shopping. Indeed, it is our love for family that excites us to experience pasalubong shopping at Duty Free,” said COO Angala.




Nayong Pilipino Foundation's Josh Aguilo with media attendees.
         Media attendees pose with their Duty Free bags (above photo)

Duty Free Online Shopping

Create an Account: Customers can register or log in to the Duty Free Philippines Online Shop (dutyfreephilippines.com), creating a personalized shopping experience.

Browse and Pick: Explore a wide array of categories and conveniently add desired items to the shopping cart.

Purchase: Confirm the order summary and proceed to checkout seamlessly.

DFP will accept various forms of payment to enhance customer convenience. International credit cards, including Visa and Mastercard, are among the accepted payment methods. Payment options also include digital wallets such as PayPal, UnionPay, and WeChat Pay.

Customers can engage with the support team through Live Chat, messaging via platforms such as Viber, WhatsApp, and Messenger, as well as through email. DFPC will also offer mobile support for immediate assistance.

Duty Free Philippines, an attached agency of the Department of Tourism (DOT)  is the sole operator of the country's duty- and tax-free merchandising system. With a commitment to providing quality products and excellent service, DFP continuously aims to enhance the shopping experience for local and international travelers.

For more information, visit: www.dfp.com.ph.


#dutyfreephilippines #DFP #taxfreemerchandise #luxedutyfree #DOT #departmentoftourism


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